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Refund Policy
At EasyBookingBD, we strive to ensure our customers' satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility for Refunds:
- Refund requests must be made within 30 days of the original purchase date.
- Services that have already been fully rendered are not eligible for refund.
2. Refund Process:
- To initiate a refund, please contact our customer service team at [email protected].
- Provide your order number and reason for the refund request.
- Our team will review your request and respond within 2 business days.
- If approved, we will process your refund.
3. Refund Timeline:
Once a refund is approved, please allow 7 to 10 working days for the refund to be processed and reflected in your original payment method.
4. Non-refundable Items:
- Booking fees are non-refundable.
- Cancellation fees, if applicable, will be deducted from the refund amount.
5. Exceptional Circumstances:
In cases of unforeseen circumstances (e.g., natural disasters, travel restrictions), we may offer more flexible refund options. These will be assessed on a case-by-case basis.
6. Changes to this Policy:
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.
7. Contact Us:
If you have any questions about our refund process, please contact us at [email protected] or call us at +880 123 456 7890.
Trade License: TRAD/DNCC/051345/2023
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